Welcome to the OCASI e-learning website.
The Ontario Council of Agencies Serving Immigrants (OCASI)
offers these free online courses to help you build your skills in serving newcomers to Ontario.

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If you have any problems accessing or using our e-learning site, please email
elearning@ocasi.org

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Available courses

  • New! This self-directed on-line learning course is designed to build on your existing financial management skills by enhancing your knowledge of Financial Statements & ReportsBudgetsForecasts & Reserve FundsFinancial AnalysisAuditsFinancial Sustainability and Risk Management.
    Guest accessSelf enrolment
  • This self-directed training covers how to provide effective information & referral to newcomers in the area of employment. It is targeted at frontline settlement workers, who have little to no experience in employment counselling. It explores how to do a basic assessment of a client’s employment needs, the employment services that are available locally and online resources. It also explores how to build partnerships with and make effective referrals to employment services.


    Guest accessSelf enrolment
  • Cette formation auto-dirigée porte sur la façon d’offrir efficacement des services d’information et d’aiguillage aux nouveaux arrivants dans le domaine de l’emploi. Elle s’adresse aux travailleurs en établissement de première ligne qui ont peu ou pas d’expérience en counselling d'emploi. Elle explore comment effectuer l’évaluation de base des besoins d’un client en matière d’emploi, les services d’emploi offerts localement et les ressources en ligne. Elle explore également l’établissement de partenariats avec les services d’emploi et l’aiguillage efficace à ces services.
    Guest accessSelf enrolment
  • This self-directed training is intended for immigrant service and other community-based organizations that are in a unique capacity to reach vulnerable and/or isolated immigrant women and their communities. It addresses the need to enhance domestic violence prevention strategies to reach immigrant and refugee women, including women without legal immigration status, trafficked women and women from racialized low-income communities.
    Guest accessSelf enrolment
  • This self-directed course provides participants with knowledge and tools helpful in aiding victims of family violence. It offers information on:
    • basic immigration and refugee law concepts relevant in the context of family violence
    • immigration and refugee law obstacles that immigrant, refugee and non-status victims of family violence face when they try to leave an abusive family relationship
    • legal solutions for a victim to obtain immigration status in Canada
    Guest accessSelf enrolment
  • This self-directed training is intended for settlement service providers and anyone who frequently provides services to immigrants, refugees and undocumented women.
    Guest accessSelf enrolment
  • This self-directed course addresses the issues of mental health and the unique challenges that immigrants and refugees face that may increase their risk of developing mental health difficulties.
    Guest accessSelf enrolment
  • Cette formation auto-dirigée porte sur des questions de santé mentale ainsi que sur les défis uniques auxquels les immigrants et les réfugiés doivent faire face et qui peuvent augmenter leur risque de développer des problèmes de santé mentale.
    Guest accessSelf enrolment
  • This self-directed online course is designed to provide you with the knowledge, skills and tools to assist you in increasing the capacity among immigrant and refugee youth as a means of building an inclusive Canadian society and contribute to the prevention of crime.
    Guest accessSelf enrolment
  • This self-directed training aims to support the immigrant and refugee serving sector to more effectively serve LGBTQ (lesbian, gay, bisexual, trans, queer and/or questioning) newcomers.


    Guest accessSelf enrolment
  • Cette formation auto-dirigée est conçue pour aider les organismes de services aux immigrants et réfugiés à créer des espaces accueillants et sécuritaires pour les nouveaux arrivants LGBTQ (lesbiennes, gais, bisexuels, transsexuels, queer et/ou en questionnement).


    Guest accessSelf enrolment
  • Ended -This 6-week facilitated training covered how to provide effective information & referral to newcomers in the area of employment. It was targeted at frontline settlement workers, who have little to no experience in employment counselling. It explored how to do a basic assessment of a client’s employment needs, the employment services that are available locally and online resources, and how to build partnerships with and make effective referrals to employment services.

    Interested in this training?
    Please consider taking one of the self-directed versions of this course (available in French and English).

  • Ended - This 6-week facilitated training covered how to provide effective information & referral to newcomers in the area of employment. It was targeted at frontline settlement workers, who have little to no experience in employment counselling. It explored how to do a basic assessment of a client’s employment needs, the employment services that are available locally and online resources, and how to build partnerships with and make effective referrals to employment services.

    Interested in this training?
    Please consider taking one of the self-directed versions of this course (available in French and English).

  • Ended - This 6-week facilitated course was targeted to community workers looking to create new youth services or improve existing ones.

    Participants learned about:

    1. Settlement Challenges Faced by New Immigrant and Refugee youth in Ontario
    2. Steps to Address Challenges Identified and to Make Youth Settlement Services More Effective
    3. The Inclusion Model for Sports and Recreational Programming
    4. Good Practice Criteria and Attributes of an Effective Newcomer Youth program

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training?
    Please consider taking our self-directed course in the category "Serving Newcomer Youth".


  • Ended - This 6-week facilitated course was targeted to community workers looking to create new youth services or improve existing ones.

    Participants learned about:

    1. Settlement Challenges Faced by New Immigrant and Refugee youth in Ontario
    2. Steps to Address Challenges Identified and to Make Youth Settlement Services More Effective
    3. The Inclusion Model for Sports and Recreational Programming
    4. Good Practice Criteria and Attributes of an Effective Newcomer Youth program

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training?
    Please consider taking our self-directed course in the category "Serving Newcomer Youth".

  • Ended - This 6-week facilitated course was targeted at those looking to create new youth services or improve existing ones.

    Participants learned about:

    1. Settlement Challenges Faced by New Immigrant and Refugee youth in Ontario
    2. Steps to Address Challenges Identified and to Make Youth Settlement Services More Effective
    3. The Inclusion Model for Sports and Recreational Programming
    4. Good Practice Criteria and Attributes of an Effective Newcomer Youth program

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training?
    Please consider taking our self-directed course in the category "Serving Newcomer Youth".

  • Ended - This 6-week facilitated course was targeted to those looking to create new youth services or improve existing ones.

    Participants learned about:

    1. Settlement Challenges Faced by New Immigrant and Refugee youth in Ontario
    2. Steps to Address Challenges Identified and to Make Youth Settlement Services More Effective
    3. The Inclusion Model for Sports and Recreational Programming
    4. Good Practice Criteria and Attributes of an Effective Newcomer Youth program

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training?
    Please consider taking our self-directed course in the category "Serving Newcomer Youth".

  • Ended - This 8-week facilitated course was designed to help participants understand and respond to woman abuse. It also provided them with an introduction to the law surrounding woman abuse.

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training topic?
    Please consider taking our self-directed courses under the category "Violence Prevention"
    .


  • Ended - This 8-week facilitated course was designed to help participants understand and respond to woman abuse. It also provided them with an introduction to the law surrounding woman abuse.

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training topic?
    Please consider taking our self-directed courses under the category "Violence Prevention"
    .


    Guest access
  • This 8-week facilitated course was designed to help participants understand and respond to woman abuse. It also provided them with an introduction to the law surrounding woman abuse.

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training topic?
    Please consider taking our self-directed courses under the category "Violence Prevention"
    .

  • This 8-week facilitated course was designed to help participants understand and respond to woman abuse. It also provided them with an introduction to the law surrounding woman abuse.

    Successful participants committed approximately 2-3 hours of learning each week.

    Interested in this training topic?
    Please consider taking our self-directed courses under the category "Violence Prevention"
    .

  • This self-directed online training is a continuation of the in-person workshop "Five Good Ideas - Building Conversations on the Web". We look forward to continuing the conversation here, sharing and building on our experiences, skills, ideas and efforts.
    Guest accessSelf enrolment
  • PD Partner Training

    CIC-funded project to deliver a PD Partner training course to eligible LINC instructors in Ontario

    Self enrolment

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